Shipping policy

Order Processing
Orders are normally processed within 1–5 business days, excluding weekends and public holidays. Tracking information will be emailed when available.

United States Shipping
We offer FREE standard shipping within the United States. Estimated delivery time is 5–11 business days after order processing.

International Shipping
International shipping is available to selected destinations. Available shipping methods, estimated delivery times, and applicable shipping charges will be displayed at checkout.

Customs and Import Charges
International customers may be responsible for customs duties, import taxes, or other fees charged by their country unless otherwise stated at checkout. Customs processing may cause delays beyond our control.

Delays and Tracking
Delivery estimates are not guaranteed. Holidays, carrier disruptions, weather conditions, and customs processing may cause delays.

If your tracking information has not updated for an extended period, please contact us at nahyeon.store@gmail.com.

Order Changes and Cancellations
Please contact us as soon as possible if you need to change or cancel an order. We cannot guarantee changes or cancellations after fulfillment has begun.

Contact Us
For shipping or order questions, please contact:
Email: nahyeon.store@gmail.com
International Support: +1 630-647-9093